Railways 15-day drive: 80 officers to inspect stations, interact with passengers
Top Railways officers, who are generally in charge of managing affairs at the policy levels, will speak to passengers and ask them about the quality of services, food and cleanliness.
The Railways Ministry is set to send out 80 top officers across the country to inspect a station each and interact with passengers as part of the national transporter’s mammoth list of assignments to celebrate one year of the NDA government. The ministry has decided to mark the event with a 15-day drive by carrying out 23 types of activities.
All additional members, advisers and executive directors of the Railway Board have been assigned a station each. They are required to file reports of their inspection and interaction to Minister of Railways Suresh Prabhu who, it seems, wants to leave no stone unturned in making the celebrations large scale.
Apart from those from the ministry in Delhi, all the general managers and divisional railways managers will also branch out to their areas with specific tasks. A note circulated by one of Prabhu’s aides also lists broad areas for 23 types of activities to be done by the ministry as well as zonal railways.
The idea is to take the lead in this activity, as it did in marking Gandhi Jayanti on October 2 last year, when a large number of officers from Delhi were made to take part in cleaning a station each as part of the Swachh Bharat drive.
During the ensuing fortnight, officers are to look at identifying and launching 100 new projects. Among other activities, yoga and ayurveda camps are also to be held.
The emphasis will be on showing progress in firming up MoUs with states for Special Purpose Vehicles as announced in the Rail Budget.
The fortnight will also see the launch of the new Indian Railways logo as a branding exercise, a detailed directive says. Roadshows, health camps, activities at the various staff quarters are also to be organised. As per the directives, passenger feedback has been given top priority. Top Railways officers, who are generally in charge of managing affairs at the policy levels, will speak to passengers and ask them about the quality of services, food and cleanliness.
Complaint redressal mechanism will be on an overdrive during the 15 days so that grievances from passengers are dealt with swiftly.
Source:: Indian Express