Facebook says coronavirus is pushing usage through the roof, but its business is hurting
Photo by Amelia Holowaty Krales / The Verge
Facebook is seeing an extreme spike in usage across the globe due to the ongoing coronavirus pandemic, the company outlined in a blog post on Tuesday. But most usage is concentrated among private messaging and video calling, products the company does not monetize. As a result, the social media giant says it’s business is suffering while it struggles to keep its communication tools online and stable.
The blog post, penned by analytics chief Alex Schultz and engineering chief Jay Parikh, says total messaging across Facebook, Instagram, and WhatsApp in harder hit areas of the globe, like Italy, has increased by more than 50 percent. Video calling on Messenger and WhatsApp in those same areas has more than doubled, the post says.