Bed bug awareness poor among US travelers, but reactions are strong
Most US travelers can’t identify a bed bug, and yet the pest evokes a stronger response than any other potential hotel-room deficiency — putting the hospitality industry in a difficult spot. In a new survey of US travelers, 60 percent said they would switch hotels if they found evidence of bed bugs in a guest room, but less than 35 percent could correctly identify a bed bug in a lineup of other common insects. …read more
