AI and augmented reality could make fixing your router a little more bearable
When something goes wrong with the appliances in your home, what do you do to fix them? Probably, you Google the problem. Then you dig out a manual or look one up online. If none of that helps, you might call the company who made the thing, and then spend an age on the phone trying to explain what’s gone wrong.
But what if you didn’t have to explain — what if you could just show someone the problem, and have it explained to you? That’s the proposition from Israeli company TechSee, which is building a customer support platform using two of 2017’s most overused buzzwords: augmented reality and artificial intelligence. But, unlike a lot of firms getting on the AR/AI bandwagon, TechSee’s proposal might actually be useful.
It works like…
