Samsung promises software update for Galaxy S8’s red-tinted screen

Electronics giant Samsung will this week offer an unusually early software update for its newly- released Galaxy S8 phone, it said today after some consumers complained of red-tinted screens. The launch of the device is a key step for the South Korean tech firm as it seeks to move on from last year’s humiliating withdrawal of the Galaxy Note 7 over exploding batteries, which hammered the firm’s once-stellar reputation.

The Galaxy S8 started over-the-counter sales in the US and its home market but South Korean users who pre-ordered the phones complained their screens displayed an unusually reddish hue. Online images of their phones went viral on social media but Samsung denied a hardware flaw and maintained that users could manually adjust the colour range according to their preferences. As more users voiced doubts, Samsung said that a software update would fix the problem by allowing them to readjust colours over a wider range than at present.

“Samsung… has decided to release a software update starting from this week which will provide consumers with a further enhanced ability to adjust the colour setting to their preference,” it said in a statement.
Samsung — the world’s largest maker of smartphones — has pinned its hopes …read more