Canary is charging for services that used to be free, and everyone is mad
Canary, a connected home security camera company, announced changes to its free service last week that went into effect on Tuesday. Under the new terms, non-paying users will no longer be able to freely access night mode on their cameras nor will they be able to record video for later viewing.
On top of that, all the videos they previously recorded for free will be converted into 10-second clips called “video previews.” Essentially, important features are being taken away from users unless they’re willing to pay $9.99 a month. People aren’t happy about it, and they’re airing their grievances on Twitter.
Hey @canary @canarysupport why are you bait and switching up on customers?You offer a product under the premise of free service then…
