Katherine Cross on moderating online gaming communities and artificial intelligence
In Katherine Cross’ short story “Machine of Loving Grace” — the final installment in our Better Worlds anthology — Alexandra and Phoebe must deal with their creation Ami, an artificial intelligence that was designed to moderate online communities, as it fights fire with fire.
Cross is a sociologist and a gaming and social critic who is working on her PhD at the City University of New York Graduate Center, specializing in the study of gender and online harassment. Her work has appeared in The Establishment, The Guardian, Gamasutra, Time magazine, and The Verge.
The Verge spoke with Cross about how artificial intelligence requires empathy and the importance of moderating online spaces.
This interview has been lightly edited for clarity.
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