Injury rates of Amazon’s delivery contractors climbed 40 percent last year, new report claims

Drivers for Amazon’s rapidly growing third-party delivery partner network are being hurt on the job with shocking frequency according to data compiled in a new report by the Strategic Organizing Center (SOC) — and the rate of injuries increased dramatically between 2020 and 2021.

Among the Delivery Service Partner (DSP) drivers it found OSHA data for, SOC claims there was “nearly one injury per five full-time-equivalent workers” in 2021 — an incident rate of 18.3. The Bureau of Labor Statistics’s most recent incident rate average among “couriers and express delivery services” stands at just 7.5 per 100. According to SOC, the 2021 injury numbers represent an approximately 40 percent increase from the previous year.

There are some important limitations to the findings SOC — which itself is a collaboration between Service Employees International Union, Teamsters, Communications Workers of America and United Farmworkers of America — published however. Because DSPs are subcontracted, their injury data is submitted individually to OSHA; SOC was able to obtain incident logs for 201 such delivery companies that work with Amazon, but estimates that pool represents just ten percent of the total DSP workforce. Still, given the wealth of reporting on injury rates among …read more