A swarm of Cruise robotaxis blocked San Francisco traffic for hours

A small fleet of Cruise robotaxis in San Francisco suddenly stopped operating on Tuesday night, effectively stopping traffic on a street in the city’s Fillmore district for a couple of hours until employees were able to arrive. TechCrunch first noticed a Reddit post that featured a photo of the stalled driverless cabs at the corner of Gough and Fulton streets. Cruise — which is General Motor’s AV subsidiary — only launched its commercial robotaxi service in the city last week. The rides feature no human safety driver, are geo-restricted to certain streets and can only operate in the late evening hours.

Cruise apologized for the incident in a statement, but gave little explanation for what caused the mishap. “We had an issue earlier this week that caused some of our vehicles to cluster together,” a Cruise spokesperson said in a statement to TechCrunch. “While it was resolved and no passengers were impacted, we apologize to anyone who was inconvenienced.”

The GM-backed AV startup won the first driverless taxi permit in a major US city, and began offering San Francisco residents free rides in February. After launching its paid passenger service on June 24, early reviews from Cruise …read more