Amazon faces $1 billion lawsuit over claims it ‘tricks’ UK customers into paying more

Amazon could soon go to court over its use of the Buy Box that highlights shopping deals. The Guardianreports that lawyers are filing a class action lawsuit with the UK’s Competition Appeal Tribunal over claims the Buy Box “tricks” shoppers into paying more than they should. Consumer advocate Julie Hunter says the section favors either Amazon’s own products or sellers who use the company’s logistics, not the best price or quality of service. A better deal might be buried lower on the page or even tucked into an “obscure corner” on the site, Hunter adds.

Co-leading lawyer Lesley Hannah contends that users rely heavily on the Buy Box, with up to 90 percent of purchases going through that space. “Millions” of buyers have likely overpaid as a result. Supposedly, the practice also violates competition requirements by stifling sellers with better deals.

The lawsuit seeks damages of £900 million (about $1 billion). It covers any UK resident who has made purchases since October 2016, and doesn’t require that you opt in.

Amazon tells The Guardian in a statement that it believes the lawsuit is “without merit.” It maintains that it supports all the sellers in its UK marketplace, and that “more than …read more