Amazon Clinic launches as a message-based virtual care service

by Shivendra Singh · November 15, 2022

An illustration of a person sitting on a park bench. They are messaging a healthcare provider on their mobile device.

Amazon Clinic is a new message-based virtual healthcare service that offers accessible treatments for a variety of common health concerns. | Image: Amazon

Amazon has launched Amazon Clinic, a message-based online healthcare service that offers treatments for over 20 “common health conditions” such as allergies, dandruff, hair loss, birth control, erectile dysfunction, and acne.

Amazon Clinic requires customers to select the condition they require treatment for and then choose a preferred provider from an available list of licensed telehealth providers. After completing an intake questionnaire, customers can connect with clinicians for a consultation via a secure message-based portal. A personalized treatment plan will then be provided via the portal alongside any necessary prescriptions, which can be filled at any pharmacy of the customer’s choosing — including Amazon Pharmacy.

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