Watch out, WhatsApp: Google Tez introduces ‘Chat’ option in India
To take on Paytm and WhatsApp in India, Google Tez has now integrated a chat option which will allow users to send and receive messages. This will prove useful for users who can communicate regarding payment-related transactions. With over 13.5 million active users, the new feature is rolling out in batches to all.
In conversation with Economic Times, a Google spokesperson said, “We’ve added a feature to Tez that allows you to send simple messages back and forth to your contacts about the payments you make.”
The new chat feature will only be available if both parties have the updated app. The button is present next to the ‘Pay’ and ‘Request’ buttons and will also allow users to block certain contacts or disable particular chats. The report added that the new chat option will eventually help consumers track their transaction history like a conversation and improve the customer experience.
Tez, since its launch in September 2017, has processed over 250 million transactions and has over 13.5 million monthly active users, across India, from the major cities to Kashmir and Kanyakumari.
The platform is built on the Indian government-supported UPI, allowing users, free of charge, to make small or big payments straight …read more
